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Brocade Essential Direct Support 4-Hour Onsite - extended service agreement - 2 year

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Brocade Essential Direct Support 4-Hour Onsite - extended service agreement - 2 year
$14,809.95

Availability: In stock

- Streamline problem resolution and increase system availability with direct access to Brocade support experts and resources

- Simplify SAN, channel extension, and FAN maintenance with a single support contact for all Brocade hardware and software

- Optimize performance with proactive communications from dedicated Brocade Support account managers, with the premier level of support

- Maximize investments through quarterly support reviews that help increase efficiency and uptime
Description

Details

Brocade Essential Direct Support 4-Hour Onsite - Extended service agreement (renewal) - parts and labor - 2 year - on-site - 4 h - for ServerIron ADX 1000, 1000-SSL Brocade thoroughly understands the advanced level of technical support required for maintaining large networked storage environments. Brocade has the expertise to help ensure maximum availability of mission-critical Storage Area Network (SAN), Channel Extension, and File Area Network (FAN) resources in these complex, multi-vendor environments. Brocade Direct Support provides a flexible and cost-effective approach to ongoing maintenance for products purchased through Brocade, Brocade OEM Partners, or Brocade solution providers. Through Brocade Direct Support, customers have a single support contact for all Brocade hardware and software, and direct access to Brocade Support resources. This one-on-one relationship streamlines the delivery of Brocade Support services and helps accelerate problem resolution, while reducing overall support costs.
Specifications

Specifications

Product Description Brocade Essential Direct Support 4-Hour Onsite - extended service agreement (renewal) - 2 year - on-site
Type Extended service agreement (renewal)
Service Included Parts and labor
Location On-site
Full Contract Period 2 year
Response Time 4 hours
Designed For ServerIron ADX 1000, 1000-SSL
Service & Support Details Extended service agreement - parts and labor - 2 year - on-site - response time: 4 hours
Technical support - phone consulting - 2 year - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 2 year
New releases update - 2 year
Designed For Brocade ServerIron ADX 1000, 1000-SSL